Analysis

“The single biggest problem in communication is the illusion that it has taken place”— George Bernard Shaw. This morning, I turned off my iPhone’s auto-correct. It had become very unhelpful, especially when using Duolingo. If you haven’t heard of Duolingo, it’s a great language-learning App, and...

In large organisations, many eyes will usually have passed across a particular statement before its formal release. This is particularly the case when the information is sensitive or destined to be under public scrutiny. On the way to its release, various managers may accept, edit or...