Communications

“The single biggest problem in communication is the illusion that it has taken place”— George Bernard Shaw. This morning, I turned off my iPhone’s auto-correct. It had become very unhelpful, especially when using Duolingo. If you haven’t heard of Duolingo, it’s a great language-learning App, and...

A good communications plan has the right balance of architecture, engineering and project management – your audience is waiting.   I wrote my first communications plan at Qantas in 2003. Sitting in front of a blank template on a screen, I compared it with a completed plan...